Privacy Policy

Who we are

Our website address is: http://slabdreamlab.com.

This Privacy Policy was last modified in September 2023.

Overview

The following Privacy Policy (this “Policy”) governs the Slab Dream Lab web site located at www.slabdreamlab.com (the “SDL Site”) of Slab Dream Lab, LLC (“SDL”, “we”, “us” or “our”).   The SDL Site and the related content, applications, tools, technology and services that that we offer through them, are referred to collectively as the SDL “Platform” and constitutes the acceptable terms and conditions of use.  

This Policy describes: 

This Policy applies only to information we collect on or through the Platform. This Policy DOES NOT apply to information that we collect offline, or that you provide to or is collected by any third party, which may have their own privacy policies that we encourage you to read before providing your information on or through them (see “Third-Party Information Collection” below).

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. In using the Platform, you agree to be bound by this Policy. If you do not accept the terms of this Policy you may not access or use the Platform and you should discontinue your use of it.

This Policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of the Platform after we revise this Policy means you accept those changes, so please check this Policy periodically for updates. 

Additional Protections for Children’s Privacy

We recognize the need to provide additional privacy protections when it comes to children. Some portions of the Platform are accessible to and usable by children under the age of 13 (“Pre-Teen Children” and each a “Pre-Teen Child”). For those portions of the Platform that allow Pre-Teen Children to submit personal information, we will collect, use, and disclose personal information as described in this Policy, with certain differences and specific practices as described below.

Collection of Information from Pre-Teen Children and Parental Consent

If we allow Pre-Teen Children to create an account or otherwise engage with the Platform, we will obtain consent from the child’s parent or guardian (in either case, the “Parent”) prior to the collection of their personal information. In order to obtain this consent, we sometimes ask your Pre-Teen Child to provide a Parent’s email address so that we may directly notify the Parent of our privacy practices and obtain the Parent’s consent. When we do this, we delete the email address the Pre-Teen Child provided if a Parent does not timely respond to the request for consent. In addition, we use reasonable efforts to limit our collection of personal information from Pre-Teen Children to no more than is reasonably necessary to enable the Pre-Teen Child to participate in the particular online activity.

We may allow Pre-Teen Children to participate in various activities available on the Platform, including to enter contests, sweepstakes, or other promotions, or receive communications from us. When we do that, we will collect the Pre-Teen Child’s first name, email address, and sometimes their state of residence, as well as a Parent’s email address to provide the Parent with notice that their Pre-Teen Child has sought to participate in such activity and an opportunity for the Parent to opt their Pre-Teen Child out of such activity. We will use the collected information for the purpose of that activity, promotion or communication, and then delete the information from our records once it is no longer required.  We do not send text messages or other non-email messages (like chat) to Pre-Teen Children.

Parental Controls

At any time, a Parent can refuse to permit us to collect personal information from their Pre-Teen Child and can request that we delete from our records the personal information we have collected about their Pre-Teen Child. If you have any questions or concerns about our approach to children’s privacy, if you want to access the data of your Pre-Teen Child, or request the deletion of your Pre-Teen Child’s data, please contact us at 1-877-882-4438 or info@slabdreamlab.com.

California Minors

California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see “Your California Privacy Rights” below for more information.

How We Collect Information

We collect information from and about users of the Platform:

When you download, register with, access, or use any aspect of the Platform, we may ask you to provide the following types of information:

This information may be provided by you in the following ways: 

If you provide information for publication or display (“Posted”) on public areas of the Platform or websites you access through the Platform (collectively, “User Contributions”), then your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking   

When you download, register with, access, or use any aspect of the Platform, the Platform may use technology to automatically collect:

If you do not want us to collect any of the above information, then you may decide not to use the Platform or not to download the mobile application, or delete the mobile application from your device. For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

Information Collection and Tracking Technologies 

The technologies we use for automatic information collection may include:

Third-Party Information Collection

When you use the Platform or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: 

These third parties may use tracking technologies to collect information about you when you use the Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Our Use of Google Analytics 

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit or use the Platform, what pages users visit when they do so, and what other sites user used prior to coming to the Platform. For more information regarding how Google uses such information, please visit the following website: https://www.google.com/policies/privacy/partners/. 

We use the information we get from Google Analytics to improve the Platform. Google’s ability to use and share information collected by Google Analytics about your visits to this the Platform is restricted by the Google Analytics Terms of Use (https://marketingplatform.google.com/about/analytics/terms/us/) and the Google Privacy Policy (https://policies.google.com/privacy). You can prevent Google Analytics from recognizing you on return visits to the Platform by disabling cookies on your browser. For more information on disabling cookies on your browser, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

We may also use your information to contact you about goods and services that may be of interest to you, including our own good and services or the goods and services of third parties. For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

We may use the information we collect to display advertisements. Even though we do not disclose your personal information for these purposes, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual without restriction. 

In addition, we may disclose personal information that we collect or you provide:

Your Choices About Our Collection, Use, and Disclosure of Your Information

This section describes mechanisms that we provide for you to control certain uses and disclosures of your information. 

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Platform and visiting your account profile page.

You may also send us an email at info@slabdreamlab.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users. 

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

Your California Privacy Rights

The following additional privacy notices for California residents (the “California Notice”) supplement the information contained in the other portions of this Policy and apply solely to individuals who reside in the State of California (“California consumer” or “you”). the Platform adopts this California Notice to comply with the California Consumer Privacy Act and its related regulations (the “CCPA”) and other applicable California laws.

Overview of Consumer Rights Under the CCPA

Under the CCPA, California consumers have certain rights regarding their personal information, including:

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer, household or device (collectively, “personal information”). Personal information does not include:

We have collected the following categories of personal information from California consumers within the last twelve (12) months:  username, first name, last name, shipping address, phone number, billing address, email address, and history of items ordered.

Sources of Personal Information

In addition to sources of personal information addressed elsewhere in this Policy, we obtain the categories of personal information listed above from the following categories of sources:

Uses of Personal Information

In addition to uses of personal information addressed elsewhere in this Policy, we may use or disclose the personal information we collect for one or more of the following business purposes:

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. 

In the preceding twelve (12) months, the Platform has disclosed the following categories of personal information for a business purpose: 

The categories of third parties to which we may disclose personal information collected by us include the following: 

Sales of Personal Information

The Platform does not sell personal information to third parties.  

Exercising Your CCPA Rights and Choices

The sections below describe how you may exercise your rights under the CCPA.

Access to Specific Information and Data Portability Rights. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see “Exercising Access, Data Portability and Deletion Rights” below), we will disclose to you:

The categories of personal information we collected about you.

The categories of sources for the personal information we collected about you.

Our business or commercial purpose for collecting that personal information.

The categories of third parties with whom we share that personal information.

The specific pieces of personal information we collected about you (also called a data portability request).

If we disclosed your personal information for a business purpose, a list disclosing:

The personal information categories that each category of recipient obtained.

As allowed by the CCPA, we do not provide these access and data portability rights (i) for business-to-business personal information or (ii) as to personal information collected from the Platform’s California-based employees, job applicants or contractors when provided or collected in such employee, job applicant or contractor capacities.

Deletion Request Rights. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see “Exercising Access, Data Portability and Deletion Rights” below), we will delete (and direct our service providers to delete) your personal information from our (and service provider) records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

As allowed by the CCPA, we do not provide these deletion rights for business-to-business personal information. 

Exercising Access, Data Portability and Deletion Rights. To exercise the access, data portability and deletion rights described above, you should submit a verifiable consumer request to us by one of the following methods:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of a minor child for whom you are a parent or legal guardian.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative, which may include:

Describe your request with sufficient detail to enable us to properly understand, evaluate and respond to such request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm that the personal information involved with the request relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we will consider requests made through a password-protected online account that you maintain with us to be sufficiently verified when the request relates to personal information associated with that online account, provided such online account functionality is then made available by us on the Platform.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an online account with us, we may deliver our written response to that online account, provided that such online account functionality is then made available by us on the Platform. If you do not have an online account with us, or such functionality is not available for your online account we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve (12) month period immediately preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA or other applicable law, we will not as a result of you exercising any of your rights under the CCPA:

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy-Related Disclosures

Sharing Personal Information for Direct Marketing Purposes. Before sharing personal information of California consumers with third parties for direct marketing purposes we will obtain opt-in consent from the applicable California consumers or provide such California consumers with a cost-free method to opt out.

California Do-Not-Track Disclosure. At this time, the Platform is not set up to honor web browser do-not-track settings.  Do-not-track is a privacy preference that users can set in their web browsers. When a user activates the do-not-track settings in browsers that offer this setting, the browser sends a message to websites or applications requesting them not to track the user. For more information about do-not-track matters, please visit www.allaboutdnt.org.

Information on Marketing Disclosures. California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at: info@slabdreamlab.com or the SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606.

Content Removal Requests for Platform Users Under 18 Years Old. If you are a Platform user under 18 years of age and reside in California, you may request and obtain removal of, content or information that you have posted on the Platform. You may send us any such requests by one of the following methods: (i) by email (writing “Privacy Policy – Removal Request” in the subject line) to info@slabdreamlab.com; or (ii) by writing to us at SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606.  We will review the request and respond promptly.  You should be aware that a request to remove content or information posted by you on the Platform does not ensure or require complete or comprehensive removal of such content or information from our databases.

Complaints

If you have any complaint about use of the Platform, you may contact us by email at info@slabdreamlab.com, or by postal mail at SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606. In accordance with California Civil Code Section 1789.3, California residents may also file complaints with the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs by postal mail at 1625 North Market Road, Suite N112, Sacramento, CA 95834 or by telephone at 800-952-5210.

Changes to Our California Notice

We reserve the right to amend this California Notice at our discretion and at any time. When we make changes to this California Notice, we will post the updated California Notice on the Platform and update the California Notice’s effective date. Your continued use of our Platform following the posting of changes constitutes your acceptance of such changes.

Your EU Privacy Rights

Persons who are residents of the member countries of the European Union (“EU”) or other data subjects covered by the EU’s General Data Protection Regulation, (EU) 2016/679 (the “GDPR”), have certain additional privacy rights under applicable law. The following provisions of this Section 12 provide an overview of these additional rights.

Legal Bases for Processing Personal Information of European Union Citizens

When processing your personal information, the Platform may rely on one or more of the following legal bases (or other available legal grounds), depending on the circumstances:

Disclosures to Third Parties

Your personal information will not be disclosed to third parties except for where it is necessary for fulfillment of the Platform’s obligations to you or where the Platform is obliged or permitted to do so by law (including, without limitation, through the terms of any agreement the Platform may have with you), or where the Platform makes disclosures that are otherwise consistent with the uses described in this Policy.

The Platform may also disclose any information (including personal information) relating to you to law enforcement authorities or any regulatory or government authority in response to any request including requests in connection with the investigation of any suspected illegal activities.

The Platform reserves the right to transfer any personal information the Platform has about you in the event the Platform sells or transfers all or a portion of our business or assets, or merges with another organization. Should such a sale, transfer or merger occur, the Platform will use reasonable efforts seeking to require that the transferee uses personal information you have provided to the Platform in a manner that is consistent with this Policy.

We will not sell, resell or lease your personal information to any third parties but the Platform may, if required for the purpose(s) for which your personal information was collected and processed, share it with the Platform partners and/or service providers to enable them to provide their services to the Platform or to you, as applicable. The foregoing are in addition to the other uses described elsewhere in this Policy.

Security of Personal Information of European Citizens

The Platform has policies and technical and organizational measures in place which are intended to safeguard and protect your personal information against unauthorized access, accidental loss, improper use and disclosure. However, you should be aware that information transmitted over the internet is not completely secure because of the nature of the internet and that systems and measures used to secure information are not flawless. For these reasons, although the Platform will use reasonable efforts to protect your personal information, the Platform does not warrant the security of personal information transmitted to the Platform or stored by the Platform, and personal information that is transmitted to the Platform by you electronically is done at your own risk.

Retention of Personal Information of European Citizens

Our policy is to retain your personal information only for as long as is necessary to fulfill the purposes for which the Platform collected such personal information, including for the purposes of satisfying any professional, legal, accounting or reporting requirements to which the Platform is subject. To determine the appropriate retention period for personal information, the Platform considers the scope, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which the Platform collected and processed your personal information and whether the Platform can achieve those purposes through other means, and any applicable legal and professional requirements.

Your Rights as a European Citizen

You have a number of rights concerning your personal information that the Platform holds and uses, including the following:

You may exercise any of the above requests in writing to the Platform via email at info@slabdreamlab.com, or via regular mail at SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606. You are also free at any time to request that the Platform stop using your personal information for marketing purposes by writing to the Platform via email at info@slabdreamlab.com, or via regular mail at SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606.

Changes to Our Privacy Policy

We may update this Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the most recent privacy policy on this page.

The date that this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Policy to check for any changes.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us via email at info@slabdreamlab.com, or via regular mail at SDL, 196 Alps Road, Suite 2-155, Athens, GA 30606.